We represent what we believe to be outstanding quality and value. We are confident our service is defined by the quality of our people, our service, and you, our customers.
We understand your home and belongings are of exceptional value to you and by entrusting us we in turn will deliver excellence, a statement of values we believe all our clients can understand.
As a family we have a strong commitment to operate to a high ethical standard. Our warm and knowledgeable staff are exceptional people from the local areas and we believe we have formed one of the most effective and experienced teams in West Sussex & Surrey.
We are members of The British Association of Removers (BAR) which is the only code of practice in the moving industry that’s approved and monitored by the Trading Standard Institute. All BAR members abide by the Code that dictates the standards of service you will receive, the quality of the materials used, the standards of vehicles and warehouses, staff training requirements and what will happen if something goes wrong. Most importantly the Code requires BAR moving companies to deal with you in a courteous and sympathetic way at all times.
We adhere to the British Association of Removers Alternative Dispute Resolution Scheme Which is independently operated by;
The Property Ombudsman, Milford House, 43-55 Milford Street, Salisbury SP1 2BP
As a Which Trusted Trader, our business has been through a rigorous application process so you can be confident you are obtaining the services of a reputable trader. We have signed up to agree and adhere to the Which code of conduct. For further details visit the Which? Trusted Traders website: www.whichtraders.co.uk
With their unwavering commitment and endless enthusiasm and energy they continue to drive the company forward. They have endeavoured to create a company offering a unique and unsurpassed service.
From a young boy Ashley would travel with his father on moves whenever he was allowed as he enjoyed meeting the customers and enjoyed the banter of the team. As well as obtaining the knowledge and skills Gary has taught him, his commitment and desire to do the job well never deviates. Ashley is a remarkable removal man.
Steve joined us as our new Transport Manager in September 2015. He has been a driver and transport manager for over twenty years and we are delighted to have his expertise and professionalism within the company.
Daniel’s father Ernie was also a removal man who Gary worked with forty years ago. Another member of the team who has been bought up and encouraged to be part of removal world. Daniel has been in the industry for over twenty years and joined G A Lomer & Son in July 2014. He brings a wealth of experience and balance to the team. His gentle and calm manner is an appealing quality valued by all.
Georgia joined us in January 2015 to run the office administrative duties. Whilst balancing a busy family life, Georgia’s pragmatic approach has bought equilibrium to a busy office. Georgia manages the accounts side of the business.
Alice joined us in August 2015 as an Office Administrator and Trainee Estimator. In January 2017 Alice was promoted to Operations Coordinator assisting Gary and Ashley with the day to day arrangements of our removal crew. Since completing the sales training Alice has become an integral part of our sales team. Alice adds an attractive balance with her kind and gentle nature and willingness to provide the best customer service.
Anna joined our team in January 2017 after working in Adult Services for the last 14 years. Anna manages the administrative operation, working closely with Georgia and Alice to make sure the company engine purrs at all times. In her spare time Anna runs her own curtain making business.
G A Lomer & Son as well as employing superb individuals have the greatest of pleasures in obtaining the services of some exceptional people. Some members have been working with us for over thirty years whilst others have successfully sold their own removal companies and now bring their proficiency to our service whilst teaching our younger members of the team the ‘art of removals’.