Covid-19

Moving Day - Home Visit Survey

Covid-19 Policy Guidance

Your safety is our priority and the industry have drawn up guidelines which have been endorsed by various professional bodies, organisations, Ministry of Housing, Communities and Local Government. The guidelines manifest the shared responsibility we all must take to limit the risk.

Following the announcement by the Government on 31st October 2020, the housing market will remain open during lockdown.

We will continue to move our customers and take future bookings.

https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak

We offer a free onsite survey.

Our Estimators will wear a mask during a site visit and we request no more than two people are present and also wearing a mask if health allows.

This will enable us to calculate the volume of goods in your home to produce a free no obligation quotation.

We ask you to wear a face covering also if social distancing of 2m is not possible.

  • Tier 1 – Estimators can attend at the occupiers address with correct PPE to be worn by all parties
  • Tier 2 – Estimators can attend at the occupiers address with correct PPE to be worn by all parties
  • Tier 3 – Contactless survey only by a video call to view your home via smart phone or tablet. For our customers who do not have devices please call to discuss alternative options for our team to carry out a contactless survey.
  • Tier 4 -Contactless survey only by a video call to view your home via smart phone or tablet. For our customers who do not have devices please call to discuss alternative options for our team to carry out a contactless survey.
  • Tier 5 – Contactless survey only by a video call to view your home via smart phone or tablet. For our customers who do not have devices please call to discuss alternative options for our team to carry out a contactless survey.

Prior to your moving day a full removal plan and method statement is provided to help you prepare for the crew and to keep you safe.

Our office team will support you through the process from the estimation appointment through to delivery.

Covid-19 Safe